Return Policy

Hovi Dry Goods Return Policy

We're confident you'll love your Hovi hat, but if something's not quite right, here's how returns and exchanges work.

Returns (Change of Mind or Fit Issues)

If your hat doesn't fit or just isn't what you expected, you can return it under the following conditions:

• Timeframe: Return must be initiated within 30 days of delivery.
• Condition: The hat must be unworn, unwashed, and in like-new condition, with original tags attached.
• Return Shipping: Return shipping is the customer's responsibility.
• Refund: Once we receive and inspect the hat, you'll receive a refund to your original payment method.

To start a return: Email us at hey@hovidrygoods.com with your order number and reason for return, and we'll send you return instructions.

Manufacturer Defects

If your hat arrives with a manufacturer defect (such as a stitching flaw, blemish, or material issue), we've got you covered:

• Timeframe: Report the defect within 30 days of delivery.
• Resolution: We will send you a replacement hat at no cost to you
• How to report: Email us at hey@hovidrygoods.com with your order number and a photo of the defect, and we'll get a replacement sent out right away.

Non-Returnable Items

• Hats marked as final sale
• Custom or personalized hats
• Hats that show signs of wear, washing, or damage not related to a manufacturer defect

Questions?

Reach out to us at hey@hovidrygoods.com — we're happy to help

Hovi Dry Goods reserves the right to update this policy at any time. Changes will be reflected on this page.